Shipping Policy

Rabinnson primarily delivers digital consulting outputs and implementation services.

• Most deliverables are shared digitally through secure communication channels.
• Physical shipments are not standard unless explicitly included in signed scope.
• Delivery acceptance criteria and handover formats are defined in project documents.

Timeline commitments depend on project complexity, dependencies, and client readiness.

• Indicative schedules are provided during proposal and planning stages.
• Regulatory, authority, or third-party processing windows may impact completion dates.
• Client-side review and approval turnaround can change delivery cadence.

Deliverables are considered handed over when shared through agreed channels and acknowledged by client stakeholders.

• Handover logs may include checklists, evidence packages, and submission records.
• Any post-handover revisions follow change-request and scope governance.
• Time-sensitive submissions are coordinated with documented communication trails.

Unforeseen disruptions are managed through transparent updates and revised milestone planning.

• Potential delays are communicated with impact and remediation plans.
• Force majeure and external authority delays are handled as per contractual terms.
• Revised schedules are confirmed with client representatives.

Support requests for handover, clarification, and acceptance can be raised through official channels.

• Use response@rabinnson.com for delivery coordination and escalations.
• Please include engagement name and relevant milestone in all requests.
• Critical issues are prioritized under agreed service response commitments.