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Shipping Policy

Delivery policy for digital service outputs, implementation artifacts, and engagement handovers.

Effective date: August 15, 2026Last updated: August 15, 2026Contact: helpdesk@rabinnson.com

1. Service delivery model

Rabinnson primarily delivers digital consulting outputs and implementation services.

Most deliverables are shared digitally through secure communication channels.
Physical shipments are not standard unless explicitly included in signed scope.
Delivery acceptance criteria and handover formats are defined in project documents.

2. Delivery timelines

Timeline commitments depend on project complexity, dependencies, and client readiness.

Indicative schedules are provided during proposal and planning stages.
Regulatory, authority, or third-party processing windows may impact completion dates.
Client-side review and approval turnaround can change delivery cadence.

3. Handover and confirmation

Deliverables are considered handed over when shared through agreed channels and acknowledged by client stakeholders.

Handover logs may include checklists, evidence packages, and submission records.
Any post-handover revisions follow change-request and scope governance.
Time-sensitive submissions are coordinated with documented communication trails.

4. Exceptions and delays

Unforeseen disruptions are managed through transparent updates and revised milestone planning.

Potential delays are communicated with impact and remediation plans.
Force majeure and external authority delays are handled as per contractual terms.
Revised schedules are confirmed with client representatives.

5. Delivery support

Support requests for handover, clarification, and acceptance can be raised through official channels.

Use helpdesk@rabinnson.com for delivery coordination and escalations.
Please include engagement name and relevant milestone in all requests.
Critical issues are prioritized under agreed service response commitments.

helpdesk@rabinnson.com Contact: +91 96689 01241Registered Address: WeWork, K Raheja Mindspace 13th Floor, Building No 9, IT Park, Shaikpet, Hi Tech City, Hyderabad -500081, Telangana State

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